Testimonials

Dear Mari-Luise,

John and myself are very pleased that, under your charge, the sale of our long-time residence was achieved smoothly, striking a smart price under the current (difficult) market circumstances and against the less-than-perfect state of our property, and within a very reasonable time frame.

From our investigations and interviews of at least four other of your competitors, you stood out as most sincere and serious in dealing with the sale – a big and probably nervous deal for most average families I imagine – with sensitivity, respect and a great deal of common (professional, I should say) sense. This initial judgment of ours was eventually borne out. Some other real estate agencies came through to us that our sale would just be yet another case which, once they clinched it, would deliver x% of commission and publicity value for them through the ads we’d pay for. All they have to do is to put our sale through the routine process and their reward is guaranteed. Your orientation is geared towards achieving the best possible price for us, backed by ambitious pledges, with your own interests at stake. You’ve delivered, revealing considerable experience and skill in the sales process that probably were pivotal to the sales results rather than a result of pure luck.

We were initially thinking of a more aggressive (certainly more expensive) sales campaign, which would certainly help splash [Zello's] name more on the newspaper. Rather than going along with that, you focused on the cost effectiveness of such a move and the timing of it, if needed at all, explaining to us clearly the rationale underpinning your view. The latter seemed sensible to us, hence we accepted it and it’s proved to be a wise approach. This once again has shown you have our best interests in mind.

Through this sale experience, you have instilled in us further confidence in your professional expertise in this whole business of property sales as well as in your ethical approach in having your clients’ interest at heart.

We certainly are prepared to recommend other perspective vendors to sell their homes through you. We have already sort of done so in one case over the past few weeks. We wish very much you would get the deal.

Best regards,
Eva To (and John Percy)